Privacy Policy

Privacy Policy
Last updated: 2026-01-12

1. Introduction
At Erpilo, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

This Privacy Policy is intended to comply with the EU General Data Protection Regulation (GDPR).

2. Information We Collect
We collect information that you provide directly to us, including:

Account Information
Name, email address, and password when you create an account.

Business Data
Company information, invoices, products, partners, and other business data you enter into the Service. You remain the data controller for any personal data included in such content.

Usage Data
Information about how you use Erpilo, including access times, logs, and features used.

3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process invoices and manage your business data
- Send technical notices and support-related messages
- Respond to your comments and questions
- Protect against fraudulent or unauthorized use

4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Performance of a contract (to provide the Service)
- Compliance with legal obligations
- Legitimate business interests (such as security and service improvement)
- Your consent, where applicable

5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent or at your direction
- To comply with legal obligations
- To protect our rights and prevent fraud
- With trusted service providers who assist in operating the Service, under strict confidentiality obligations

6. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or storage system can be guaranteed to be completely secure.

7. Data Retention
We retain your information for as long as your account is active, and thereafter only as required by applicable law or until deletion is requested and legally permitted.

8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent where processing is based on consent
- Lodge a complaint with a data protection authority in your EU member state

9. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and improve your experience. You can control cookie usage through your browser settings.

10. Children's Privacy
The Service is not intended for users under 16 years of age. We do not knowingly collect personal data from children under 16.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated by updating this page and the "Last updated" date.

12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: privacy@erpilo.com